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Are Smart Tools Making Work Harder?

28 mins·11:00, 11 Feb 2026
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Are Smart Tools Making Work Harder?

28 mins
·
11:00, 11 Feb 2026
·

Guest: Low Choy Huat, Consulting Leader and Partner, Ernst & Young Consulting

AI tools are helping Malaysian employees save time but many say their workload has increased. So is technology really easing work, or just raising expectations?

Low Choy Huat from EY Malaysia joins us to discuss the real impact of AI in organisations today, why productivity gains can come with added pressure, why proper training can’t be optional, and how leaders can ensure digital transformation improves performance without burning people out.

This is a practical conversation for employers navigating the human side of tech adoption.

Presenter: Richard Bradbury

Producer: Kishan Sivaswamy

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